Which plan is right for you?
Grenada Medical Air Coverage 
Our Grenada office is proud to offer affordable air ambulance coverage and peace of mind for every member on the island. Each membership provides a variety of life-saving benefits, as well as a financial safety net when emergency strikes. Everyone is eligible for a MASA Assist membership. There are no deductibles, claim forms, age limits or questions about your health.
Choose your plan
Caribbean PLUS Membership
When an emergency strikes, you will be flown to the nearest hospital capable of providing appropriate treatment. This membership does not allow you to choose which hospital you end up at. Oftentimes, this means you’ll be flown to another Island, like Puerto Rico.
USA Direct PLUS Membership
USA Direct PLUS offers all 24 benefits and gives you the option of being flown to a hospital in South Florida. Essentially, this is the first tier of coverage that allows you to choose a location, even though it may not be the nearest option. With the USA Direct PLUS Membership, you have the choice of being flown to any hospital in South Florida.+
Health Choice PLUS Membership
Receive peace of mind with your MASA Assist membership benefits and in the event of an emergency, you get to choose from the following locations where you will be airlifted to based on the nearest most appropriate facility: South Florida, Dominican Republic, Martinique, or Colombia.*
- Air Ambulance Coverage1,+,*
- Ground Ambulance Coverage1,+,*
- Post Admission Continued Care Transportation Coverage1
- Just-In-Case Cash Indemnity Coverage1,+,*
- Worldwide Emergency Ground Ambulance Coverage4
- Companion Air Ambulance Transportation Coverage1,+,*
- Companion Ground Ambulance Transportation Coverage1
- Extended Hospital Stay Incidental Expense Coverage1,+,*
- Essential Medical Care Transportation Coverage1
- Patient Return Transportation Coverage1,+,*
- Companion Return Transportation Coverage1,+,*
- Repatriation to Hospital Near Home Transportation Coverage1
- Hospital Visitor Air Transportation Coverage1,+,*
- Minor Return Transportation Coverage1,+,*
- Vehicle & RV Return Coverage1
- Pet Return Transportation Coverage1
- Mortal Remains Return Transportation Coverage3
- Organ Retrieval Transportation Coverage1
- Organ Recipient Transportation Coverage1
- Physician Search3
- Attorney Search3
- Concierge Services3
- First Year Satisfaction Guarantee3
- MASA Global mobile app
Trusted by over 2 million members
Here's what they are saying:
"My experience with MASA was amazing! My flight nurses... were very friendly and took great care of my mother and I while transporting me from Tortola, BVI to Bogota, Columbia (she accompanied me). The flight was very comfortable. Their professionalism was impeccable. On behalf of my parents and I, I would like to extend a heartfelt thank you... for getting us there safely and in a timely manner."
- Chevon T.
"I would like to thank the management and staff of MASA... for their generosity of refunding me the cost of my plane ticket. On behalf of my family and work place... want to say a great thank you to all MASA people and the help the check brought to me and my family. Will stay a member of MASA as long as I can. No regrets."
- Jillian S.
"In the midst of confusion when every moment counted for our mom, MASA Assist served as a beacon of light at the time it mattered the most. They have shown that her life matters not just in words but with their actions. MASA Assist displayed "patient first mentality". They most importantly provided one of their best experienced medical professionals who was friendly, quick thinking and efficient in his work and carefully aided her to the USA. I strongly recommend MASA Assist to everyone."
- Chrisia L.
Frequently asked questions
Why do I need a MASA Membership?
Unexpected and serious illnesses or injuries can happen anytime, anywhere. In those situations, you’ll need to be transported to a medical facility that can provide appropriate care. Unfortunately, the Caribbean is not known for top-tier medical facilities. This means that medical air transport will be needed to fly you to another island or the United States for treatment. These flights can cost anywhere from $20,000 USD to $200,000 USD or more. Plus, most health insurance plans will cover little to nothing at all when it comes to your emergency transport bills.
MASA Assist provides coverage in all types of emergencies. If you or a family member needs medical air transport, we’ll fly you to the appropriate treatment center at no additional cost. Think of it like a physical and financial safety net. In all worst-case scenarios, we’ll get you the medical transport you need without the worry of bankruptcy or financial strain. Our family memberships cover your entire family with no deductibles, no out of pocket expenses and no questions about your health.
Do I need a MASA Assist Membership if I already have health insurance?
Yes. Most health insurance plans may cover little to nothing at all when it comes to your emergency transport bills. There are many dangerous gaps in modern health insurance and your lack of protection from excessive emergency bills is one of the worst.
How much does an emergency flight cost without MASA Assist?
The average cost for a retail air ambulance is $20,000 USD, but it can be as high as $200,000 USD or more. Even worse, most air ambulance companies will not transport you without upfront payment. Essentially, that means your health could be in danger without the right coverage. Also troubling is the fact that most health insurance plans will not fully cover these excessive charges. They also won’t pay for your transportation back home. Thankfully, a MASA Assist membership will cover all emergency air fees and provides a variety of additional benefits, free of charge.
Who makes the decision if I’m going to be transported by air ambulance?
The attending physician and MASA’s Medical Director will determine when you will be flown and to which appropriate hospital. These decisions are often made based on the medical specialists available for your specific condition. Once the decision is made, we will work out all the details and take care of the expenses after your insurance pays.
How do I get home after I am hospitalized?
MASA Assist will return you to the airport nearest your permanent residence following hospitalization. The method of transportation will either be air ambulance or commercial flight, based on your specific circumstances. If you are hospitalized away from home for more than seven days, we will fly a friend or family member to your location (via round trip airfare), so that you don’t have to recover alone.
Is my family covered under a MASA Assist Membership?
All MASA Assist Family Memberships cover you, your spouse and dependents up to a certain age. In the U.S. Virgin Islands, dependents up to the age of 26 will be covered under your membership. In the rest of the Caribbean, dependents 18 and under will be covered. If your dependents are enrolled in a recognized college or university, their coverage can be extended up to the age of 23.
Contact Us
Your local team
Carriacou, Grenada
Main Street, Hillsborough
Carriacou, Grenada
St. George, Grenada
Grand Anse
St. George, Grenada
Sales Manager
George Gordon
Office Manager
Nakisha Mark
Have additional questions?
Depending on your location, MASA Assist offers a variety of memberships to fit your needs and budget. All memberships include the same core benefits. However, certain options give you access to different territories within the U.S. and Canada.
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1Caribbean. Coverage shall be provided within the Caribbean.
+Caribbean and United States. Coverage shall be provided within the Caribbean and the United States for USA Direct Plus membership.
2Caribbean, United States, Canada, and Mexico. Coverage shall be provided within the Caribbean, United States, Canada, and Mexico.
*Caribbean, United States, Dominican Republic, Colombia, or Martinique. Coverage shall be provided within the Caribbean, United States, Dominican Republic, Colombia, or Martinique for Health Choice Plus membership.
3Worldwide. Coverage shall be provided within the Caribbean and automatically extends Worldwide (coverage and services are excluded in countries considered a level 4 advisory (Do Not Travel) at time of Member travel or listed as “other” by the US Department of State travel advisory web page or listed as prohibited on the U.S. Department of Treasury Office of Foreign Assets Control list, and Antarctica) contingent upon ten (10) day prior notice of such travel, or notice as soon as reasonably possible if Effective Date of coverage is within such ten (10) days of travel, otherwise explicitly stated in the Benefit language. Notice may be provided by (i) certified mail, return receipt requested, to the MASA Corporate office; (ii) electronic mail, including delivery confirmation, to travel@masaglobal.com; or (iii) facsimile, including confirmation of delivery, to 817769-2755, and MASA’s written acknowledgment of such notice. Notice must include an itinerary of destinations and dates. Unless otherwise authorized by MASA in writing, worldwide coverage shall apply up to ninety (90) days per trip. If notice is not provided ten (10) days prior to travel, or as soon as reasonably possible if Effective Date of coverage is within such ten (10) days of travel, MASA shall only be liable to Member for no more than $20,000 of Member’s Out-of-Pocket Expenses for Benefits that have Worldwide coverage, marked with the number three (3), next to the Benefit name.
4Outside of the Caribbean. Coverage shall be provided only while outside of the Caribbean (coverage and services are excluded in countries considered a level 4 advisory (Do Not Travel) at time of Member travel or listed as “other” by the US Department of State travel advisory web page or listed as prohibited on the U.S. Department of Treasury Office of Foreign Assets Control list, and Antarctica) contingent upon ten (10) day prior notice of such travel, or notice as soon as reasonably possible if Effective Date of coverage is within such ten (10) days of travel, or otherwise explicitly stated in the Benefit language. Notice may be provided by (i) certified mail, return receipt requested, to the MASA Corporate office; (ii) electronic mail, including delivery confirmation, to travel@masaglobal.com; or (iii) facsimile, including confirmation of delivery, to 817-769-2755, and MASA’s written acknowledgment of such notice. Notice must include an itinerary of destinations and dates. Unless otherwise authorized by MASA in writing, worldwide coverage shall apply up to ninety (90) days per trip. If notice is not provided ten (10) days prior to travel, or as soon as reasonably possible if Effective Date of coverage is within such ten (10) days of travel, MASA shall only be liable to Member for no more than $20,000 of Member’s Out-of-Pocket Expenses for Benefits that have Outside of the Caribbean coverage, marked with the number four (4), next to the Benefit name.